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Our support Team 24/7, your always welcome to contact us
FAQs
Your Inquiries, Our Solutions
Are your plushies suitable and safe for all ages?
Our plushies are safe and suitable for all ages. Crafted with care, they meet rigorous standards for durability, softness, and non-toxicity, ensuring enjoyment for everyone..
What materials are used to make your Pou?
Our Pou is made of high-quality polyester fabric and filled with soft PP cotton, ensuring a cuddly and huggable experience.
How can I track my order?
After logging in, you must go to your profile, select "Track Order", enter your order tracking number, and that's it, you may now follow your order!
How long does shipping take?
1-2 weeks, but due to high demands some orders may take longer than expected.
Is my payment information secure?
Yes, ensuring the security of your payment information is our top priority. We utilize industry-leading encryption technology and follow strict security protocols to safeguard your sensitive data.
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